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We Love Our Customers - and They Love Us Too!

“Padgett Insurance Agency has not only saved our household money on both home and auto insurance..they thoroughly explained the coverages that we purchased, provided us with different coverage options (with various companies), and answered any/all questions that allowed us to make the final decision on our own for our family’s needs. We’ve been loyal and HAPPY customers of Padgett Insurance for over four years now, and cannot image entrusting another company with our needs. Questions are always answered promptly whether via email or phone, and we know that Troy, Hannah, and the rest of the team are always keeping an eye on the insurance market to make sure our household is receiving the best rate for our needs. Keep up the awesome work Padgett Team!!!”

“We found Troy Padgett and his staff extremely professional and knowledgeable and they saved us almost 50% on our insurance policies.”

“THEY ARE THE BEST INSURANCE AGENCY EVER!!! The employees are extremely nice and welcoming. Go Padgett!!”

“Hannah Valentine is amazing her customer service is great. I reached out to her because my then insurance again was trying to raise my premium. She quickly got me a new quote and got me changed over hassle free. Bonus saved me money and my sanity."

“When a vehicle plowed into the front of our Art Gallery, I barely had to lift a finger to get the repairs made and my business back up and running. Padgett Insurance really took care of the Leahy’s. Talk about customer service!!”

Jim Leahy, Leahy Art Gallery Tweet

“Hey Troy, Kelly, & Chrissy! I just wanted to send a note of thanks for all of your help with my insurance needs during my time in Richmond Hill. I’ve always appreciated your friendliness and your willingness to help resolve “insurance issues” if you could. It was always nice to have such nice people to work with and to know that you always had my best interests in mind. Thanks again for everything!”

“The quote Padgett Insurance gave us on our auto, homeowners and flood insurance really put a smile on our faces. We saved a lot of money and found a first class agent to do business with. We highly recommend Padgett Insurance to all our friends and family.”

I want to thank Troy Padgett so much for his assistance. My office was totally flooded our in the rainstorm on June 12, 2020. When I contacted Mr. Padgett on Monday to report what happened he said no worries, I am here for you and I will take care of you, that is what I am here to do. Now this was already an opposite experience another person was going through who has another insurance agent. She was having to file with her agent and FEMA. Thirty minutes later, Mr. Padgett called an said all taken care of, any questions. The process from there couldn't have been smoother for me and 5 weeks late my case is closed, claimed settled. When Mr. Padgett checked back in with me I said it is a done deal, just waiting on the settlement check. By the way the other isn't close to settling she is still having to provide receipts for the adjustor to go through. I am over the moon happy with my choice, you really learn when there is a problem and Mr. Padgett will be my agent as long as he is working. I can't say how much I appreciate him and his work ethic. So this testimonial is one, I usually don't write one except for exceptional service.

Hannah Valentine is our insurance agent, she is beyond amazing and saved us tons of money! Easy and fast process!

“Hannah is a fantastic Insurance agent that cares about her clients and giving them the best rates.”

“I am very pleased with Padgett insurance. My agent is phenomenal. Hannah saved me over 80 dollars a month. I highly recommend anyone getting insurance of any sort to give Padgett Insurance a call. Don’t forget to ask for Hannah Valentine if you want an awesome insurance agent.”

“Great service and highly recommended thank y’all for saving me money”

“Troy Padgett insures all of our insurance needs at a great rate. Great Agent, now a Great Friend!”

“Great customer service… an extraordinary follow-up process and not to mention, an overall savings of $2500 annually!”

“I felt like they were keeping my best interest in mind throughout the entire process. Thank you Padgett Insurance for saving me a significant amount of money!”

More testimonials from happy policyholders!

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