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We Love Our Customers - and They Love Us Too!

Great customer service, not a lot of extraneous communication, and always trying to find us the best insurance.

“We found Troy Padgett and his staff extremely professional and knowledgeable and they saved us almost 50% on our insurance policies.”

You were very responsive compared to the other agencies we contacted.

We relocated to GA from IL and Hannah was very helpful putting together our renters policy for us. We appreciated her professionalism and promptness in getting us set up!

“When a vehicle plowed into the front of our Art Gallery, I barely had to lift a finger to get the repairs made and my business back up and running. Padgett Insurance really took care of the Leahy’s. Talk about customer service!!”

Jim Leahy, Leahy Art Gallery Tweet

“Hey Troy, Kelly, & Chrissy! I just wanted to send a note of thanks for all of your help with my insurance needs during my time in Richmond Hill. I’ve always appreciated your friendliness and your willingness to help resolve “insurance issues” if you could. It was always nice to have such nice people to work with and to know that you always had my best interests in mind. Thanks again for everything!”

“The quote Padgett Insurance gave us on our auto, homeowners and flood insurance really put a smile on our faces. We saved a lot of money and found a first class agent to do business with. We highly recommend Padgett Insurance to all our friends and family.”

I want to thank Troy Padgett so much for his assistance. My office was totally flooded our in the rainstorm on June 12, 2020. When I contacted Mr. Padgett on Monday to report what happened he said no worries, I am here for you and I will take care of you, that is what I am here to do. Now this was already an opposite experience another person was going through who has another insurance agent. She was having to file with her agent and FEMA. Thirty minutes later, Mr. Padgett called an said all taken care of, any questions. The process from there couldn't have been smoother for me and 5 weeks late my case is closed, claimed settled. When Mr. Padgett checked back in with me I said it is a done deal, just waiting on the settlement check. By the way the other isn't close to settling she is still having to provide receipts for the adjustor to go through. I am over the moon happy with my choice, you really learn when there is a problem and Mr. Padgett will be my agent as long as he is working. I can't say how much I appreciate him and his work ethic. So this testimonial is one, I usually don't write one except for exceptional service.

Perfect , Kelly has her stuff together.

We were looking for a local agent that would be available to help us with our insurance needs. Padgett Insurance was recommended by a friend and we are very pleased with their knowledge and ability to shop different insurance companies. We needed Auto insurance on 4 vehicles, homeowners and flood.. They gave us quotes that were competitive with our previous insurance and saved a few dollars. On the flood, they presented us a policy that was a just a little more money, but gave us much better coverage and we purchased it.. I have had questions about our coverage and they quickly got back to me with the answers.. Troy and Hannah told us that if we have any issue and need to make a claim with any of our policies, to call them first and they would take it from there.. It feels good to have hometown support that really does care that their customers are taken care of. Just hope we never have to call them with a real issue..

Always super helpful! So nice that you guys do all the research / comparing for me!! Always a pleasure when I have to call you guys for anything insurance related (home & auto)

A major insurer messed up our policy. Padgett came through and saved us thousands.

“Troy Padgett insures all of our insurance needs at a great rate. Great Agent, now a Great Friend!”

“Great customer service… an extraordinary follow-up process and not to mention, an overall savings of $2500 annually!”

“I felt like they were keeping my best interest in mind throughout the entire process. Thank you Padgett Insurance for saving me a significant amount of money!”

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